The short, honest version.
We collect as little as the decision, Crew and fulfilment flows need. We do not sell your data or use advertising trackers.
Last updated 22 July 2026.
What we collect
Quiz answers, departure region or airport, the result we generate and, when you provide it, your email address. Crew boards also contain the name each member enters and the profiles needed to calculate the shared verdict. The website records first-party usage events; the iOS app sends a random app-install ID, a per-launch session ID, app version and product events such as starting or completing a quiz. We do not send your name, free-text refinement or individual answers in app analytics. There is no account or advertising tracker.
Why we collect it
To provide and secure the matching service, calculate a Crew verdict, fulfil and support a purchase, and understand where the product succeeds or fails. Service and order processing are necessary to provide what you request; limited product analytics support our legitimate interest in improving and protecting Trip Decider. Marketing email is sent only where you consent, and you can withdraw that consent at any time.
Location and AI
We use a coarse network estimate to suggest a useful departure point, then ask you to confirm or change it. We do not request precise Location Services and our origin endpoint does not store the IP address. Matching and plan drafting may use Cloudflare AI or Anthropic; they receive the profile and constraints needed for the request, not your payment-card details.
Who processes it
Cloudflare hosts the site, app APIs and database. Anthropic may process AI-assisted match or planning requests. Stripe processes payments. Our email provider processes result and fulfilment emails. These providers act only for the service they supply; we do not pass data to advertisers or data brokers.
Payments
If you buy a plan, payment is handled by Stripe. We never see or store your card details — Stripe does that, to bank-grade standards.
How long we keep it
We keep quiz, Crew, order and support records only while they are needed to deliver the service, maintain a customer’s permanent dossier, resolve problems and understand aggregate product performance. We review records as the product matures and delete or anonymise data that is no longer needed. You can ask us to remove your identifiable record at any time, subject to any record we must retain for legal or accounting reasons.
Getting rid of it
Email [email protected] or reply to any Trip Decider email to ask for access, correction, deletion, restriction or a portable copy where the right applies. You can also object to analytics processing or withdraw marketing consent. You may complain to the UK Information Commissioner’s Office.
Contact
[email protected]. Include the email address or Crew link concerned so we can locate the right record.